Senior Engineer (Level 1 Lead) - Service Desk Lead

About this role

Role level: Level 1 Lead (Frontline Lead / Triage Owner) Typical experience: 2–4 years Reporting to: Service Delivery Lead / Customer Success Lead (as assigned) Work model: Onsite / Remote / Hybrid (based on customer deployment); may require roster for after-office support where contracted Role purp

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• Information Technology
• Cisco Routing & Switching
• VMware
• Rollout
• Project Work

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