Customer Service Supervisor (Global Helpdesk)

About this role

About the role: We’re looking for a hands-on, people-focused Customer Service Supervisor to lead frontline shift operations for our Global Helpdesk (GHD). This is a key leadership role at the heart of our service delivery. You’ll be responsible for driving shift performance, ensuring SLAs are met, c

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• Customer Service
• Helpdesk Support
• Used Equipment
• Agents
• Job Coaching