Group Director, Member Experience
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Group Director, Member Experience · Singapore
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About this role
Job Purpose The Group Director, Member Experience is responsible for defining and elevating the end-to-end member experience across the organisation’s international portfolio. The role will establish consistent luxury service standards, strengthen the member value proposition, optimise member journe
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- Customer Service
- point of contact for clients
- Cross-Functional Team Leadership
- Commercial/Business Acumen
- Retail Environment
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