Guest Relations Officer / Executive (Front Office)

About this role

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression. Responsibilities Ensure checking-in and out is done promptly and effici

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• Hospitality
• Communication
• Service Orientation
• Teamwork
• Maintaining Filing Systems

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