Senior/Guest Service Assistant

About this role

Responsibilities: Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries. Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures. Establish contact (courtesy calls) with guests and render assi

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• Hospitality
• Resolve Guest Complaints
• Dealing With Enquiries
• Receptionist Duties
• Interpersonal Skills

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