Application Support and Automation (ServiceNow)

About this role

1.Application Support Management (BAU / L2) Own the support function for the organisation's portfolio of business applications, ensuring availability, stability, and resolution of incidents and service requests within agreed SLAs. Serve as the L2 escalation point: investigate, diagnose, and resolve

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• Information Technology
• Chatbot
• Distributed Platforms
• ITIL v3 Foundations Certified
• Agents

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