Voip Support Engineer

About this role

• Taking ownership of customer issues reported and seeing problems through to resolution • Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Resear

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• Information Technology
• MacOS
• Troubleshooting
• Voice over IP (VoIP)
• VoIP telephony

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