L2 Production Support (CCTR Voice, STT, and Voice Back Office platforms)

About this role

Requirements 3 to 5 yrs of experience Degree/Diploma in IT, Computer Science, Engineering, or related field. Experience in production support, IT operations, or site reliability. Experience supporting enterprise Voice, Contact Center, Telephony, UC, or Collaboration platforms. Strong understanding o

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• Information Technology
• Analytical Approach
• Troubleshooting
• Computer Engineering
• Extensive Work Experience

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