Customer Service Associate (Frontline) #FinancialInstitution($4000-$4500) #NJA

About this role

Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time Ensure unresolved issues over the counter are promptly followed up within stipulated time Assess and manage appeals, feedback

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• Admin / Secretarial
• Customer Service
• Insurance
• Wealth Management
• Lead Generation
• Certifications
• Asset Management