Customer Email Service Officer (Insurance, Claims) (1 Year Contract) #NKC

About this role

Manage customer requests and enquiries through email and ensure timely response and resolution Support processing and administration activities in accordance with service standards Coordinate with internal teams to ensure accurate handling and follow-up of requests Communicate updates and provide cl

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• Customer Service
• Insurance
• Organisation Support
• Contacting candidates
• Issue Escalation
• Service Quality Management

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