IT Service Coordinator (S$3000-S$3500)

About this role

Responsibilities Handle daily incoming calls and emails from customers, contractors, and internal stakeholders. Log and delegate service calls to the appropriate technicians through the CRM system. Monitor and follow up on escalated service cases, ensuring appropriate actions are taken and issues ar

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• Admin / Secretarial
• Customer Service
• Logistics / Supply Chain
• Microsoft Excel
• Pivot Tables
• Coordination
• Customer Service Delivery