CUSTOMER SERVICE OFFICER [PPZ-001-03]

About this role

Key Responsibilities: Manage client enquiries via phone, email, web chat, and in person — delivering accurate, timely, and genuinely helpful responses that leave every client feeling valued Receive, log, and investigate customer complaints with diligence and fairness — providing effective resolution

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• Banking and Finance
• Customer Service
• General Management
• Others
• Customer Followup
• Documentation
• Service Recovery
• Point of Contact for Customer

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