Banking Admin & Fee Waiver (Contact Centre - Fulfilment Operations)

About this role

Job responsibilities: Manages and handle incoming & outgoing emails Ensures cases are sent or attended within the standard turnaround or within the agreed turnaround time to customers. Working with team members to ensure the Service Level for Emails, Letters, Faxes Payment Advice and Social Media ma

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• Banking and Finance
• Typing
• case submissions
• Microsoft Office
• Microsoft Excel