Call Centre Team Lead (6 months to 1 year) #JTL

About this role

Responsibilities • Support execution of daily channel operations. • Handle enquiries, escalations and issue resolution. • First point of contact for channel issues. • Troubleshoot operational problems. • Maintain knowledge base. • Support QA and training. • Provide process improvement feedback. • Ma

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• Customer Service
• Training Assistance
• Childcare
• Team Center
• Issue Escalation

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