Technical Helpdesk Engineer
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Technical Helpdesk Engineer · Singapore
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About this role
IT Technical Support: Deliver First Call Resolution (FCR) for computing devices (desktops, notebooks, tablets, smartphones) via remote tools, phone and email. Incident Management: Perform initial classification, prioritization, and troubleshooting of IT incidents. Escalate unresolved or complex case
This is a short preview. Read the full description on MyCareersFuture before you apply.
- Information Technology
- Apple Remote Desktop
- Desktop Infrastructure
- Desktop Application
- Service Desk Management
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