Service Excellence & Operations Assistant Manager
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Service Excellence & Operations Assistant Manager · Singapore
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About this role
[Job ID: 1651781] Responsibilities Manage daily customer enquiries via email and social media channels. Resolve customer complaints professionally and ensure adherence to service standards. Investigate escalated customer issues and coordinate with internal teams for timely resolution. Monitor custom
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- Consulting
- Customer Service
- Information Technology
- Dealing With Enquiries
- Deal With Customer Complaints
- Customer Support Process
- Hospitality Industry
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