Guest Services Officer

About this role

Job Description Provide a warm welcome to guests with appropriate introduction. Coordinate guest requirements with other departments and follow up to ensure all queries are handled to maximum satisfaction. Collect any information about guests’ plans, pre-reservation services, special dietary request

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• Customer Service
• Hospitality
• Travel / Tourism
• Resolve Guest Complaints
• Handling Queries
• Interpersonal Skills
• Welcoming Guests

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