Export Customer Service Coordinator

About this role

Customer Service Attending to local and overseas customer’s inquiries pertaining to rates and investigating queries and complaints (eg cargo damage, short shipment). Inform changes in shipping info to customers (change of vessels/departure date etc) Weekly preparation of flyers for weak ports Liaise

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• Logistics / Supply Chain
• Shipping Documentation
• Liaise with warehouse personnel
• Final Draft
• Interdepartmental Communication

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