Customer Service Officer (Helpdesk)

About this role

Job Responsibilities Attend to enquiries from learners and staff through phone calls and emails, providing timely support and assistance. Assist users with accessing and navigating online learning platforms and related resources. Provide technical support for virtual classes, including resolving com

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• Customer Service
• Education and Training
• Information Technology
• learning portal
• Helpdesk Support
• Dealing With Enquiries
• Assisting students

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