Application Support & Automation Deputy Manager (West Area)

About this role

Overview Lead the support and continuous improvement of enterprise applications while driving AI-powered support automation. This role owns L2 application support, knowledge management, and the implementation of an AI-based L1 support agent to improve self-service adoption and operational efficiency

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• Information Technology
• ITIL Certified
• Distributed Platforms
• Issue Escalation
• AI Agents

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