Jira Service Management Cloud Migration and ITSM Consultant

About this role

Key Responsibilities Assess the existing JSM environment, workflows, service catalogue, request types, SLAs, automation and integrations. Design and configure the target ITSM solution on SHIP-HAT JSM. Implement core ITSM processes including Incident, Service Request, Problem, Change and Knowledge Ma

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• Information Technology
• Workflow Automation
• Workflow
• Service Level Agreement
• Itsm

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