Desktop Support Engineer Level 1

About this role

About the role Provide first-line support for laptop hardware, Windows and software issues. Resolve routine requests promptly, keep support records accurate and escalate complex incidents to the L2 team. Key responsibilities · Provide first-level support for Windows, laptop hardware and approved sof

This is a short preview. Read the full description on MyCareersFuture before you apply.

• Information Technology
• Software Troubleshooting
• hands-on skills
• recording incidents
• Direct experience

Learn AI for this job, first module free

A short, hands-on course on using AI in this kind of work.

Start free