Contact Centre Agent (1 Year Contract renewable)

About this role

Key Responsibilities Handle inbound calls from customers regarding insurance policies, products, claims and general enquiries. Provide accurate and timely information on policy coverage, premiums, benefits, policy status and related services. Assist customers with policy servicing requests, includin

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• Customer Service
• Written and Verbal Communication Abilities
• Listening Skills
• Customer Development Processes
• Customer Recruitment