GUEST SERVICE AGENT

About this role

What’s the job? Guest Services Agents (GSA)s are the key point of contact for our guests. They are reliable, highly motivated and multi-skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food &beverage services throughout the hotel. They work

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• Customer Service
• Hospitality
• Outsourcing Management
• Hotel Operations
• Quality Assurance
• Housekeeping

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