Senior IT Operations Officer

About this role

Role Overview The Senior IT Operations Officer for IT Operations Center (ITOC) is responsible for providing 24×7 operational support for mission-critical systems, acting as the first point of contact for IT incidents, alerts, and service requests, and ensuring end-to-end service availability and SLA

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• Information Technology
• Internships
• Service Desk Management
• Candidate Screening
• Oracle Alerts

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