IT Service Desk Support Specialist

ABISAl Jubail, Eastern Province, Saudi ArabiaFull-timePosted
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About this role

Roles & Responsibilities: Service Desk Operations Act as the first point of contact for all IT-related incidents, service requests, and inquiries raised via phone, email, or ticketing system Log, categorize, prioritize, and track all tickets in the ITSM tool in line with ITIL Incident and Request Ma

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