E-commerce Customer Service & Order Support Specialist
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E-commerce Customer Service & Order Support Specialist · Riyadh, Saudi Arabia
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About this role
المهام الرد على عملاء المتجر عبر واتساب والدردشة والهاتف والبريد، وحل استفساراتهم في أول تواصل قدر الإمكان متابعة الطلبات من الإنشاء حتى التسليم: التأكيد، التجهيز، الشحن، وتتبع الشحنات المتأخرة مع شركات التوصيل معالجة المرتجعات والاستبدال والاسترداد وفق سياسة الشركة، وإغلاق الحالة مع العميل التنسيق
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- Retail
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