FBS - Customer Care Director - CDMX

CapgeminiMexico City, Mexico City, MexicoFull-timePosted
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About this role

This position is to be one of the leaders of the FBS Mexico’s CAS Contact Center, responsible for customer service delivery across Farmers Insurance's service brands, including Farmers, Bristol West and Foremost. The role is accountable for end-to-end contact center performance, including service de

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