Command Center Specialist
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Command Center Specialist · Ortigas Center, Philippines
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About this role
Job Description Escalates alarms based on the agreed escalation matrix upon detection of an event in Tier 1, 2 and 3 systems and customer facing applications Monitors and reports availability and performance of Tier 1, 2 and 3 systems on a daily, weekly and monthly basis Opens an incident record (ti
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- Information Technology and Services
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