Head of Retention & Customer Experience
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Head of Retention & Customer Experience · Remote
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About this role
A profitable DTC pet brand is looking for a Head of Retention & Customer Experience to join our team! You will own everything after the first order: subscriptions, email and SMS, the post-purchase journey and customer experience, across both of our brands. We're doing $50M+ a year and scaling to $10
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- Head of Retention & Customer Experience
- remote
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