Workforce Management Real Time Specialist

Tatu CityTatu City, Kiambu County, KenyaFull-timePosted
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About this role

We are looking for a Workforce Management Real-Time Specialist to join our team in Tatu City and support our Call Center operations. In this role, you will be responsible for monitoring real-time performance, ensuring schedule adherence, and optimizing staffing levels to maintain service standards a

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