L1 Support SME - Microsoft Defender for Endpoint, MDCA & Purview
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L1 Support SME · Kuala Lumpur, Malaysia
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About this role
Provide L1 operational support for Microsoft Defender for Endpoint, Microsoft Defender for Cloud Apps, and Microsoft Purview incidents, alerts, requests, and customer tickets. Perform initial ticket intake, categorisation, prioritisation, user-impact assessment, and investigation based on available
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- Noresh
- Banking
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