Senior Technical Support Engineer
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Technical Support Engineer · Indonesia
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About this role
Run Kata. ai's Technical Support function end-to-end — managing client issue triage, BAU client requests, SLA performance, incident response, RCA quality, and continuous workflow improvement — across Kata's chatbot, voice AI, and Omnichannel platforms for a portfolio of enterprise clients in regulat
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- Technical-Support-Engineer
- Customer-Success-Engineering
- IT-Support
- Conversational-AI-Support
- Enterprise-Support
- Senior-Technical-Support-Engineer
- Senior-Support-Engineer
- Lead-Technical-Support-Engineer
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