Genesys Engineer

Infosys LimitedBANGALORE, IndiaFull-timePosted
Apply on InfosysCheck your resume against this job

About this role

Mandatory Skills Genesys Contact Center IVR (Interactive Voice Response) Key Responsibilities Support and maintain Genesys Contact Center applications. Configure and troubleshoot IVR call flows and routing strategies. Monitor contact center performance and resolve incidents. Work with business and s

This is a short preview. Read the full description on Infosys before you apply.

Get new jobs like these by email

Free. Unsubscribe in one click.

Learn AI for this job, first module free

A short, hands-on course on using AI in this kind of work.

Start free

Similar jobs in India

More jobs