1st Level Support:in temporär (a) 100% [Ref:2793]
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1st Level Support:in temporär 100% · Bern, Switzerland
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About this role
**Ihre Aufgaben:** - Betreuung des Helpdesks und der Hotline (First-Level-Support) - Weiterleitung komplexerer Störungen an den zuständigen IT-Support - Störungen telefonisch via Remote Support beheben und Anwender/-innen im Umgang mit den digitalen Dienstleistungen des Bundes unterstützen - Unterst
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