Guest Experience Expert (Call Centre, i-Job Program)

About this role

JOB SUMMARY Assist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Attend to guests’ morning calls and other requests. JOB DUTIES AND RESPONSIBI

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• Customer Service
• Hospitality
• Travel / Tourism
• Listening Skills
• Service Brand
• Opera
• Time Management

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