Deskside Engineer - 24 x 7 shifts

About this role

Role and Responsibilities: Incumbent will work in two rotating shifts of 12 hours - including night shifts Handle hardware and software first level incidents and queries Follow established guidelines/processes for escalation Provide technical support for computer hardware and software Responsible fo

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• Information Technology
• Helpdesk Support
• IT Service Management
• Troubleshooting
• Microsoft Office

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