Quality Service Officer (3 Months, City Hall)

About this role

Job Scope: · Manage and oversee ServiceSG’s vendor in handling straight forward public feedback and enquiries from members of public, including providing guidance to vendor on cases and vetting draft replies. · Review and assess feedback and enquiries, including the more complex cases, received thro

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• Customer Service
• Licensing
• Microsoft PowerPoint
• Resourceful
• Microsoft Excel

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