Check the arrival time before you promise

मॉड्यूल 1: What AI already does on the road and at dispatch

कोर्स की रूपरेखा

यह पाठ अभी आपकी भाषा में नहीं है, इसलिए यहाँ अंग्रेज़ी में है।

झटपट जाँच

Guess first, no penalty. The system says your truck arrives at 12:15. The customer's dock closes for lunch from 12 to 1. What does the arrival estimate leave out?

An arrival estimate, or ETA (estimated time of arrival), comes from distance, traffic and speed. It doesn't know when a dock is closed, how long unloading takes, or that the customer is out. So check those before you promise a time.

Fix the update that promised too much

A dispatcher's notes: order 8830, window was 8 to 10 am, truck stuck behind an accident, now about 11:30 to 12:30. Customer's dock closes for lunch 12 to 1.

पहले और बाद में

Switch between the AI draft and the fixed update. Highlights show what changed.

AI draft

Good news! Your delivery will arrive at 11:45 am sharp. Our driver will call you 10 minutes before arrival. Sorry for any inconvenience.

Three fixes: a delay isn't "good news", an exact minute is a guess, and nobody agreed that the driver would call, which they may not be able to do safely. The fixed version also deals with the lunch closure instead of ignoring it.

खाली जगह भरें

Fill the gaps so the update checks the time before it promises.

Update

Now expected . Your dock closes from 12 to 1, so ? .

Try it

आपके स्टेप, लगभग 2 मिनट

1 में से 0
  1. 1.Write down the opening hours and unloading time for your three most common stops. Add them to your dispatch message kit, so every update can check them.2 मिनट

प्रैक्टिस

2 में से सवाल 1

The ETA says 3:00 pm. Unloading at this customer takes about 40 minutes and their warehouse closes at 3:30. What do you tell them?

AI ट्यूटर

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