Guest Experience Expert/Supervisor - Frasers House, a Luxury Collection Hotel, Singapore

About this role

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an avai

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• Hospitality
• Room Reservation Operations Management
• Banking Security
• Room Housekeeping Operations Management
• room bookings