What the research says about assistant jobs

Module 1: What AI already does in assistant work

Course outline

Quick check

Guess first, no penalty. In the World Economic Forum's Future of Jobs Report 2025, where do "Administrative Assistants and Executive Secretaries" sit?

  • Expectations: in the Future of Jobs Report 2025, over 1,000 employers expect this role to be among the fastest declining by 2030.
  • Exposure: the ILO's global index says "clerical occupations continue to have the highest exposure levels", and also that "transformation of jobs is the most likely impact".
  • What's happened so far: in a 2026 New York Fed survey, "only 4 percent of service firms reported laying off workers in response to AI over the past six months" (Liberty Street Economics).

So the job is changing fast, and the assistant who runs AI well is the one who keeps it.

A worked example

Step by step

Anthropic estimated that "AI saves 87% of the time it would take to write invoices, memos, and other documents". Before you repeat it, ask three questions.

Step 1 of 3: Who measured it, and how?

Step 1 of 3

Who measured it, and how?

Anthropic, from 100,000 Claude conversations (November 2025).

Try it on meeting notes, with example numbers.

What if

Minutes saved a month on meeting notes, after checking and fixing AI recaps

Meetings you take notes for each month

12

Minutes to write the notes yourself

40

Minutes to check one AI recap

12

Share of recaps that need a fix

50%

Minutes to fix one

10

Minutes saved a month

Minutes saved a month: 276 minutes

An estimate from the numbers you entered, not a forecast.

Now set checking to 30 minutes, like a long board meeting. Checking is the real cost.

Your turn

Fill the gaps

Fill each gap so the claim matches the research.

What the research says

The WEF list shows . The 87% figure is .

Try it

Your steps, about 2 minutes

0 of 1
  1. 1.Finish your kit: under each request in it, write how long the task took by hand and how long it takes now, checking included.2 min

Practice

Question 1 of 2

A colleague says, "The WEF proved assistant jobs are gone by 2030." What did the report actually show?

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