Hard conversations stay human

Module 3 : The work that stays yours, and your next move

Plan du cours

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Petit test

Guess first, no penalty. You have to tell an employee their role is being cut. How can AI help?

A dismissal, a health issue, a complaint or a return from leave isn't a task for a chatbot. These conversations need someone who can read the room, answer for what's said and follow up.

AI can still help you prepare. Use a tool your company has approved for HR work, and leave out names and private details. The preparation doesn't need them.

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