When a patient asks for a correction

Module 3: The calls that stay with people

Course outline

This lesson isn't in your language yet, so here it is in English.

Quick check

Guess first, no penalty. A patient says their record lists a penicillin allergy they don't have, and asks you to delete it. What do you do?

Delete it, since the patient knows their own allergiesLog the request and send it through your organization's amendment processTell them records can't be changed

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