Where AI shows up in a sales week

Module 1: What AI already does in sales

Course outline

Quick check

Guess first, no penalty. Where do salespeople lean on AI most today?

A sales week is part conversation, part typing. AI takes a growing share of the typing. The conversations, and the judgment behind them, stay with you.

Three terms you'll see in this course. The CRM (customer relationship management system, such as Salesforce or HubSpot) is where your contacts and deals live. Your pipeline is the list of deals in progress. Your forecast is the number you tell your manager you'll close this month or quarter.

A worked example

Step by step

Follow one week for an account executive (the salesperson who runs deals).

Step 1 of 5: Monday: research

Step 1 of 5

Monday: research

AI summarizes a target company's website and news. The rep checks each fact on the source before using it.

The pattern: AI drafts, summarizes and scores. You check, decide and commit.

Your turn

Fill the gaps

Fill each gap so every line says who does what.

My sales week with AI

The AI . I . The note-taker . I check the summary against my own notes. The deal score is .

Try it

Your steps, about 2 minutes

0 of 1
  1. 1.Start your AI sales kit, a note you keep. Write the three tasks from your week you'll hand to AI and, next to each, the check you'll do before it counts.2 min

Practice

Question 1 of 2

After a call, the AI fills the CRM field "Budget: confirmed". The buyer never mentioned budget. What do you do?

AI tutor

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