Handle a bad day on social

Module 3: The work that stays yours, and your next move

Course outline

Quick check

Guess first, no penalty. Customers are posting that they were charged twice this morning. What do you do first on social?

Ask AI to write a full statement and post it nowPause every scheduled post, then get the facts and agree who repliesReply to each comment with a different apology

The rest of this lesson is part of Learn Pro

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