Write a first message that shows you read the chat

Module 2: The tasks that stay human

Course outline

Quick check

Guess first, no penalty. A customer has just been passed from the bot to you. Which first message works best?

Your first message after a handoff has one job: prove that a person read the chat.

The rest of this lesson is part of Learn Pro

The first module of every course is free. Learn Pro opens every lesson in every course for $10 a month. All JobRise tools stay free.