Quick check
Guess first, no penalty. A new agent asks whether AI means support has no future for them. Which answer matches the study?
The study is Anthropic's Labor market impacts of AI, by economists Maxim Massenkoff and Peter McCrory, published on 5 March 2026. It measured which tasks AI is actually used for in real work. A job is "exposed" when AI is used for many of its tasks. Support is one: AI is used for 70.1% of its core tasks.
What happened to jobs
There has been no systematic rise in unemployment for highly exposed workers since late 2022. But since ChatGPT (a popular AI chat tool) launched, the job-finding rate of 22 to 25 year olds in exposed jobs is about 14% below 2022, a result the authors call just barely significant, with no drop for workers over 25. The effect shows up for young people looking for work, so a plan matters most if you are early in your support career.
Workers in the most exposed jobs earn about 47% more than those with zero exposure and are far more likely to hold graduate degrees (17.4% vs 4.5%). So exposure is not only a low-paid-work problem. The answer is to build skill and move toward harder work, not to step back.
Here is an honest answer for a team meeting:
Since late 2022, the study shows no systematic rise in unemployment for highly exposed workers. People aged 22 to 25 are finding exposed jobs about 14% less often than in 2022, a result the authors call just barely significant. It doesn't say what happens in five years.Fill the gaps
Fill the gaps so the statement says only what the data shows.
Statement
Since late 2022, the study shows for highly exposed workers. People aged 22 to 25 are finding exposed jobs , a result the authors call .
Try it
Your steps, about 1 minutes
- 1.Write two sentences you'd say if a teammate asked "Is AI taking our jobs?" Use only what the study shows.1 min