Put the weight on Action and Result

Module 4: Interview practice with AI

Course outline

Quick check

Guess first, no penalty. Which sentence belongs in the Action part of a STAR story?

Our team had a tough quarter with a lot of complaints.I called the customer the same day and set up a weekly update email.The customer renewed for another year.

In a STAR story (Situation, Task, Action, Result), the last two parts carry the weight. Interviewers hire you for what you did, not for what your team did in general.

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