Read it out loud before you send

Module 1: Resume and ATS keywords

Course outline

Quick check

Guess first, no penalty. AI rewrote a line on your resume, the document that lists your work, to fit a job post. It now says "Improved onboarding efficiency by 30%." You never measured onboarding. What do you do?

Here is the top of a resume tailored two ways for a customer success role. The facts in the master resume: about 60 support chats a day, 12 billing help articles written, repeat billing questions went down after the articles (no exact figure), and work with the billing team to fix a confusing invoice email.

Before and after

Switch between the AI's version and the edited one. Highlights show what changed.

AI-tailored

Results-driven customer success professional with a proven track record of driving retention. Spearheaded customer success initiatives, resulting in a 40% reduction in repeat inquiries. Orchestrated cross-team efforts to improve customer satisfaction by 25%.

The edit lost the 40% and the 25%, because nobody measured them. It kept every true fact, and it sounds like a person describing their own work. If you later find the real figure in a ticket report, add it back.

The out-loud test

Read each bullet out loud as if an interviewer just said "tell me about that". Cut any word you'd never say. If you can't explain a number in one sentence, where it came from and how you know, cut the number too. It takes five minutes and catches the worst tells.

Then check the keywords (the words recruiters search for) honestly. Run the result through the free ATS checker, or practice matching in the ATS keyword match lab, and add a missing keyword only where it describes work you really did.

Fill the gaps

Fill the gaps so the line is true and sounds like you.

Your edit

and wrote 12 billing help articles, after which repeat billing questions .

Try it

Your steps, about 1 minutes

0 of 1
  1. 1.Read your top 3 tailored bullets out loud. Cut any word you'd never say and any number you can't explain in one sentence.1 min

Practice

Question 1 of 3

You read a tailored bullet out loud: "Cut response time by 35%." Response time really did go down, but you can't say where the 35% came from. What does the out-loud test tell you to do?

AI tutor

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