Check an AI email before you send it

Module 3: AI for email, documents and spreadsheets

Course outline

Quick check

Guess first, no penalty. The AI draft says "We'll refund you in full by Friday." Nobody has approved a refund. What do you do?

Send it, since it will make the customer happyRemove the promise and say what happens next, after checking with whoever owns refundsChange it to "We'll probably refund you by Friday"

An AI draft can sound finished and still promise things nobody approved. Three checks catch that before you send.

The rest of this lesson is part of Learn Pro

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